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Modem Installation & Configuration: Windows 2000

As well as the Optus DSL Broadband supplied modem there is also a set of popular modems that have been tested by Optus DSL Broadband network and proven reliable. So it is quite likely that you can use a modem you purchased yourself or one provided by a previous ISP.

Customers using an Optus DSL Broadband preferred modem are able to use the self-installation CD to update and configure their browser and email software for the Optus service. You will also get a step by step guide to installing and configuring your modem. If you have problems installing or configuring your modem, you can read through the relevant technical support articles in the Optus DSL Broadband Helpdesk, search for your issue to find more specific Helpdesk articles and look for answers on the Frequently Asked Questions pages. If you are unable to resolve your issue, you can request service here.

Optus Preferred Modems

Manual configuration instructions are available for the following modems and connections: