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Optus DSL Broadband Help

This area is designed to help you maximise your Internet experience by providing simple yet clear educational information on Internet topics, the Optus Internet service and the myZOO portal.

myZOO Help has all the answers!

myZOO FAQs

For a full list of FAQs please go to myZOO FAQ.

More myZOO Homepage and personalisation help

Welcome Tutorial

If you are new to myZOO why don't you have a look at the View myZOO Tutorial

My Account Help

Manage your Optus Internet account online quickly and easily.

My Account provides tools such as Change Password, Account Usage, Change Plan and more. Optus Broadband customers with Optus dsl-up can access My Account Tools for both services from this one location.

Customer Care

We're here to help! As an Optus Internet customer you will know that Optus has built a reputation on service. Quite simply, Optus is committed to giving you better customer service than you can get from any other Internet Service Provider.